Editorial policy
How we write, source and maintain the content you read on this site.
First Aid Singapore publishes content about workplace first aid, CPR and AED training, private ambulance services, paramedic cover and lifeguard services in Singapore. This page explains how that content is written, where the facts come from, how we keep it current, and what you can do if something is wrong.
Last reviewed: April 2026
Who writes this content
Our content is written by an in-house team and reviewed before publication against the sources listed below. Every page here is written in-house. Every piece of content earns its place on editorial merit alone. By editorial choice, every page is published under the organisation's name rather than a named individual author. Our pages are institutional content, not personal opinion pieces, and we would rather be accountable as an organisation than attach a byline to a commercial service page where the buyer does not need one to make a decision.
For any substantive question about a claim we make, contact us through the quote form with the subject line "Editorial enquiry" and we will respond with the source we relied on.
Sources we rely on
Factual claims (regulatory requirements, licensing rules, funding eligibility, emergency numbers, course content, certification validity periods) are drawn from Singapore government and statutory-body sources. Where we cite a specific rule or number, we work from the primary source, not from a secondary blog.
- Ministry of Manpower (MOM): Workplace Safety and Health legislation, Occupational First Aid requirements, first-aider ratios and appointment rules
- Workplace Safety and Health Council (WSH Council): guidelines, codes of practice and approved training standards
- Singapore Civil Defence Force (SCDF): emergency numbers (995), public emergency ambulance services and the non-emergency ambulance hotline
- SkillsFuture Singapore (SSG): Workforce Skills Qualifications (WSQ) course accreditation, SkillsFuture Credit, Enhanced Training Support for SMEs (ETSS) funding
- Singapore Resuscitation and First Aid Council (SRFAC): resuscitation standards referenced where relevant
- Ministry of Health (MOH): health regulations where they apply to first aid content
Where a claim depends on a regulation that may change (funding amounts, certification validity, ratio thresholds), we link or reference the primary source so you can verify the current version yourself.
How we fact-check
Every page that carries a regulatory, pricing, funding, certification or clinical claim is reviewed against the primary source before it goes live. When a source updates, we update the affected pages. Pages without any regulatory claim (marketing pages, service descriptions, FAQ answers about our own service) are reviewed against our own operational reality.
How often we review content
We review our pages at least annually, and whenever a primary source (MOM, WSH Council, SCDF, SSG, SRFAC, MOH) publishes an update that affects a claim we make. Material updates are reflected on the page itself and the "last reviewed" date is refreshed.
Corrections
If you spot something that is factually wrong, outdated or misleading, tell us. Use the quote form with the subject line "Correction" and include the page URL and what needs fixing. We read every correction enquiry. If you are right, we fix it, refresh the "last reviewed" date and note the change. Getting the facts right matters more than being right in the first place.
Use of AI tools
We may use AI writing tools to draft, edit or structure content. When we do, the draft is reviewed by a human before publication, and factual claims are checked against the primary sources listed above. Every AI-assisted draft goes through that same human review before it is published. Any AI assistance draws only on real sources, statistics, quotes, testimonials and credentials, each one we can verify. Every page here exists to help someone buy or use one of our services, or to find a specific piece of Singapore-specific safety information.
The standards we hold to
- Every testimonial comes from a real client
- Every credential, certification and track-record claim is one we can evidence
- Content presented as editorial is genuinely editorial, not paid promotion in disguise
- Links here are earned on merit, not exchanged or paid for
- Every page, however it is produced, passes editorial review before publication
- Opinion is labelled as opinion, and marketing copy stays clearly separate from regulatory guidance
Conflicts of interest
We are a commercial provider of the services we describe. Every service page has a commercial incentive behind it. That is how the business works. Where the content makes a regulatory or safety claim, we separate that claim from the sales copy and cite the source so you can check it independently of anything we say.
Contact
Editorial enquiries, corrections and source requests: contact us with subject "Editorial enquiry" or "Correction". For urgent clinical or emergency matters, see the medical disclaimer.